Home Depot to Pay Almost $2 Million for False Advertising, Unfair Competition

FTC Accuses Home Depot of Misleading Claims About Its Flooring Products

The Federal Trade Commission (FTC) has accused Home Depot of engaging in false advertising and unfair competition related to its flooring products. The FTC alleges that Home Depot made false and misleading claims about the durability, scratch resistance, and waterproofness of its laminate flooring. The FTC also alleges that Home Depot engaged in unfair competition by disparaging its competitors' products.

Settlement Includes $1.95 Million in Refunds and $250,000 in Civil Penalties

Home Depot has agreed to pay $1.95 million in refunds to consumers who purchased the misrepresented flooring products. The company will also pay $250,000 in civil penalties.

FTC Warns Consumers About Deceptive Flooring Claims

The FTC is warning consumers to be wary of deceptive claims about flooring products. The FTC advises consumers to do their research and read reviews before purchasing any flooring product. Consumers should also be aware of the different types of flooring materials and their respective benefits and drawbacks.

Home Depot Responds to FTC Allegations

Home Depot has issued a statement responding to the FTC's allegations. The company says it is "disappointed" with the FTC's decision and that it "stands behind the quality of its products." Home Depot also says it is "committed to providing its customers with accurate information about its products."

Additional Information About the FTC's Allegations

The FTC's complaint alleges that Home Depot made the following false and misleading claims about its laminate flooring:

• That the flooring was "scratch-resistant"
• That the flooring was "waterproof"
• That the flooring was "durable"

The FTC also alleges that Home Depot disparaged its competitors' products by making false and misleading claims about their durability and performance.

What Consumers Should Do If They Purchased Misrepresented Flooring Products

Consumers who purchased misrepresented flooring products from Home Depot can file a claim for a refund. Consumers can file a claim online at the FTC's website or by calling the FTC's hotline at 1-877-382-4357.

Conclusion

The FTC's action against Home Depot is a reminder to consumers to be wary of deceptive advertising claims. Consumers should do their research and read reviews before purchasing any product. Consumers should also be aware of the different types of flooring materials and their respective benefits and drawbacks.